Terms of Service

Last updated: September 10, 2026

Welcome to LUMA Nordic. These Terms of Service govern your use of our website and your purchase of products from LUMA Nordic. By using our website or placing an order, you agree to these terms.

1. General

LUMA Nordic operates an online store offering beauty, self-care, and personal care products.

By using our website, you confirm that you are legally able to enter into a binding agreement.

2. Products

We make every effort to ensure that product descriptions, images, prices, and other information on our website are accurate.

Product colors, packaging, and appearance may vary slightly from the images shown on our website.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

3. Orders

When you place an order, you agree to provide accurate and complete information.

After placing an order, you will receive an order confirmation by email. We reserve the right to cancel or refuse an order if there is an error in pricing or product information, if a product is unavailable, or if we suspect fraudulent or unauthorized activity.

4. Prices and Payment

All prices are displayed in the currency shown on our website or at checkout.

Payment must be completed using one of the payment methods available at checkout.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.

5. Shipping and Delivery

Orders are shipped to the address provided during checkout.

Delivery times shown on our website are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs, weather, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, LUMA Nordic is not responsible for delays caused by the carrier.

6. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Please review our Refund Policy before placing an order to understand the applicable conditions and requirements.

7. Product Use

Our products should only be used for their intended purpose and according to any instructions provided with the product.

LUMA Nordic is not responsible for problems resulting from improper use, misuse, or failure to follow product instructions.

8. Intellectual Property

All content on the LUMA Nordic website, including logos, images, graphics, text, product descriptions, and other materials, is owned by or licensed to LUMA Nordic unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

9. Website Use

You agree to use our website only for lawful purposes.

You must not attempt to interfere with the operation or security of the website or use the website in a way that could harm LUMA Nordic or other users.

10. Limitation of Liability

To the extent permitted by applicable law, LUMA Nordic shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted means that you accept the updated terms.

12. Contact

If you have any questions regarding these Terms of Service, please contact us:

LUMA Nordic
Email: Lumanordic@outlook.com