FAQ

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Can I Cancel My Order?

If you need to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

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What Payment Methods Do You Accept?

Available payment methods are displayed at checkout before you complete your purchase.

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What If I Receive the Wrong Product?

If you receive an incorrect product, please contact us with your order number and details so we can assist you.

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What If My Order Arrives Damaged?

If your order arrives damaged or defective, please contact us with your order number and clear photos of the issue.

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Can I Return an Opened Product?

For hygiene reasons, opened or used Sleep Care products cannot be returned unless they arrived damaged or defective. Please refer to our Returns & Refunds policy for full details.

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Questions?

If you have any other questions, please contact us through the Contact Us section in the menu.

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